General Summary

Directs Team Leaders and other Team Members in assigned manufacturing area in the execution of the group’s responsibilities.

Essential Job Functions

  • Monitor and track staffing conditions, work hours and overtime, job rotation, and absenteeism.
  • Responsible for managing and appraising team member job performance and recommending corrective action.
  • Support the Quality Manager and overall plant quality system.
  • Establish and maintain quality standards that meet or exceed customer requirements.
  • Communicate customer or supplier quality issues to manufacturing, production control, and quality control departments.
  • Initiate effective containment and investigation activities to prevent further quality problem/defect outflow in-house and to customer.
  • Effectively communicate with customers and/or suppliers to resolve quality problems.
  • Investigate and countermeasure internal quality defects to improve plant processes.
  • Ensure proper quality processes and procedures are followed and maintained plant wide.
  • Work with all departments and all levels of management to promote quality.

Personal/Technical Skills

  • General understanding and practical work experience with automotive quality systems and processes.
  • General understanding and working knowledge of inspection standards and check fixtures.
  • Basic math and analytical skills.
  • Ability to effectively facilitate problem solving and resolution.
  • Ability to work with multiple departments and prioritize activities.
  • Ability to read instruction manuals, blue prints, and specifications.  
  • Ability to plan, supervise, and perform functions of assigned areas.
  • Active listener with effective leadership, communication, and interpersonal skills.
  • Ability to communicate and work well with all levels of the organization in a team environment.
  • Strong organization, time management, and planning skills and ability to manage multiple tasks with tight deadlines.
  • Ability to teach team leaders and team members in basic fundamental skills and facilitate Job Instruction Training (JIT).


Associate’s degree required; or an equivalent combination of education and experience.  Bachelor’s degree preferred.


  • Minimum three years of relevant manufacturing experience required.
  • Minimum two years of leadership or supervisory experience required.
  • Automotive industry experience preferred with parts production, quality, or production control experience a plus.