• Support and development of documentation to support customer & internal requirements.
  • Negotiates appropriate quality levels with customers.
  • Maintains both supplier and customer quality standards.
  • Responsible for overall quality team performance.
  • Primary contact for all supplier, internal, and customer related issues.
  • Builds strong relationships with customers, suppliers, production, management and all team members.
  • Analyzes in-process defects, investigates root cause and develops countermeasures.
  • General understanding and practical work experience with automotive quality systems and processes.
  • General understanding and working knowledge of inspection standards and check fixtures
  • Ability to read instruction manuals, blue prints, and specifications.  
  • Active listener with effective leadership, communication, and interpersonal skills.
  • Ability to adapt available skills and equipment to respond to unforeseen demands and/or problems.  
  • Strong organization, time management, and planning skills and ability to manage multiple tasks with tight deadlines.
  • Ability to teach team leaders and team members in basic fundamental skills and facilitate Job Instruction Training (JIT).


  • Bachelor’s Degree in Manufacturing, Business, or related field required, or an equivalent combination of education and relevant experience.
  • Greater than 6 years of relevant work experience in a manufacturing environment required, preferably automotive.
  • Greater than 2 years leadership experience as supervisor in a manufacturing environment.